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What's A Customer Journey?
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Step 2: Brand Research

Step 3: Onsite UX

Step 4: Conversion Flow

Step 5: Follow-Up

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Step 1: Discovery
Discovery Overview

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YouTube

Meta (FB, IG)

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SEO - Overview

SEO - Destination
Step 2: Brand Research
Brand Research Overview

High Ticket Research

Google Business Profile

ChatGPT Strategy
Step 3: Onsite UX
Onsite UX Overview

Chat, Chat, Chat!

Conversion Rate (CRO)

Product Detail Pages

Images + Video

Ads Aren't Working
Step 4: Conversion Flow
Conversion Overview

Booking Form Flow

Smart Cart Upsells

Add To Cart Issues
Step 5: Follow-Up
Follow-Up Overview

Abandoned Carts

Attribution: Best Practices

Attribution: Compare

Attribution: Ease of Setup
What's A Customer Journey?
Learn how to improve the path people take from first hearing about your brand to buying.
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eCom Karma

Your Customer Journey
What's A Customer Journey?
Fix + Grow.
See why the journey comes first so ads scale profitably.
Read the Overview
Services
eCommerce Services
Project-Based
Clear scope. Clear deliverables. No ongoing costs.
Find My Best Fit
DIY Playbooks
Step 1: Discovery
Step 2: Brand Research
Step 3: Onsite UX
Step 4: Conversion Flow
Step 5: Follow-Up
What's A Customer Journey?
Learn how to improve the path people take from first hearing about your brand to buying.
Learn More
Podcast
Team

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Not ready for a Karma Call?

Question? Use the chat icon, email, or call and we’ll reply personally. No bots.

720.507.8732
Meet the Team

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Your Customer Journey
Services
DIY Playbooks
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Team

Main MENU

Your Customer Journey
Services
DIY Playbooks
Podcast
Team

customer journey

Start Here (Overview)
Step 1: Discovery
Step 2: Brand Research
Step 3: Onsite UX
Step 4: Conversion Flow
Step 5: Follow-Up
Onboarding Permissions

customer journey

Start Here (Overview)
Step 1: Discovery
Step 2: Brand Research
Step 3: Onsite UX
Step 4: Conversion Flow
Step 5: Follow-Up
Onboarding Permissions

Facebook
Linkedin

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