eCom Karma Onboarding Permissions

Hello! We are excited to get going on your project!

Depending on your service package, we will need you to add us as a user to access specific platforms.

Don't worry, you don't have to do ALL of these. You will receive an email with details of which ones we need for your project.

Scroll or use the links below to jump to the setup steps. 

This method of adding users is best practice, keeps both your own login and password information private, and you control user permissions. If you have any questions, please reach out.

 

 

Google Business Profile (Maps / local pack)

Open: Google Business Profile sign-in (Google Business)
(If you’re already logged into the right Google account, this will take you straight to profile management.)

Add us as a user

  1. Go to your Business Profile (you may see it in Google Search when you search your business name). (Google Help)

  2. Click More (⋮) → Business Profile settings → People and access. (Google Help)

  3. Click Add, enter [eCom Karma Email Provided], select Manager, and Invite. (Google Help)

Notes

  • Only Owners can add/remove users. If you don’t see “People and access,” you may not be signed into the owner account. (Google Help)

Google Analytics (GA4)

Open: Google Analytics (GA4) (Google Help)

Add us as a user

  1. Click Admin (bottom-left). (Google Help)

  2. Under Account or Property, click Access Management. (Google Help)

  3. Click + → Add users → enter [eCom Karma Email Provided]. (Google Help)

  4. Select permissions (we typically request Property-level admin when implementing tracking), then Add. (Google Help)

Google Search Console (SEO verification + indexing)

Open: Google Search Console (Google Help)

Add us as a user (property owner required)

  1. Open the correct property (website). (Google Help)

  2. Go to Settings → Users and permissions. (Google Help)

  3. Click Add user, enter [eCom Karma Email Provided], and choose permission level (usually Full). (Google Help)

Google Tag Manager (tracking deployment)

Open: Google Tag Manager (Google Help)

Add us to the container

  1. Click Admin. (Google Help)

  2. In the Container column, select User Management. (Google Help)

  3. Click Add → Add users, enter [eCom Karma Email Provided]. (Google Help)

  4. Assign container permissions (we typically need permissions that allow publishing), then Invite. (Google Help)

Google Ads (if applicable)

Open: Google Ads (Google Help)

Grant access

  1. Go to Admin → Access and security. (Google Help)

  2. Click the + button, enter [eCom Karma Email Provided], choose access level, and Send invitation. (Google Help)

 


Shopify access (invite steps)

Option A: Invite a staff user (best for ongoing work)

How to log in

Invite us

  1. From Shopify admin, go to Settings → Users. Shopify Help Center

  2. Click Add users.

  3. Enter [eCom Karma Email Provided].

  4. Assign at least one Role (permissions) and send the invite. Shopify Help Center+1

Option B: Collaborator access (best for quick, short-term access)

If we are requesting access as a Shopify Partner/collaborator, the store owner will receive a request and can approve it in Users. 

 


WordPress access (invite step options)

Note: If you log into WordPress at yourdomain.com/wp-admin, follow Option A. If you manage your site through WordPress.com (a WordPress subscription/hosted plan), follow Option B.

Option A: Self-hosted WordPress (common login: yourdomain.com/wp-admin)

How to log in

    Go to https://YOURDOMAIN.com/wp-admin (often redirects to the login screen). 

    If needed, the default login endpoint is typically https://YOURDOMAIN.com/wp-login.php. 

     

    Invite us

    1. Log in as an Administrator.

    2. In the left menu, go to Users → Add New. Learn WordPress+1

    3. Enter [eCom Karma Email Provided] and choose a Role:

      • Editor (recommended for content + pages)

      • Administrator (only if we need plugins/theme/integrations/tracking changes)

    4. Click Add New User (WordPress will email the invite/credentials flow). Learn WordPress+1

    Option B: WordPress.com (hosted)

    1. Log in to WordPress.com. WordPress.com

    2. Open your site’s dashboard.

    3. Go to Users → Add New User. WordPress.com

    4. Enter [eCom Karma Email Provided], select the role, and click Add New User. WordPress.com

     


    A) Seller Central access (A+ content, listings, reports, performance)

    Step 1 — Invite us as a user

    1. Log in to Seller Central: https://sellercentral.amazon.com/ (Amazon Seller Central)

    2. Click Settings (gear icon) → User Permissions. (Amazon Seller Central)

    3. In the Add a new user section, enter:

      • Name: [NAME GIVEN IN EMAIL]

      • Email: [eCom Karma Email Provided]

      • Click Send invitation. (Amazon Seller Central)

    4. After we accept, return to User Permissions and click Manage permissions next to our user. (Amazon Seller Central)

    Step 2 — Permissions to enable (what we need for your use case)

    In Manage permissions, set these to View & Edit wherever available:

    • Inventory / Catalog → to create/edit listings, titles, bullets, images, variations, etc. 

    • Advertising / A+ Content Manager → to build and publish A+ (and Brand Story, if enabled). 

    • Reports → to access performance and business reports. Notes:

    • A+ Content creation happens in Seller Central under Advertising → A+ Content Manager. (Sell on Amazon)

    • If A+ is unavailable even with permissions, the account may require Brand Registry/roles (Amazon notes eligibility and roles can affect access). (Sell on Amazon)

    If Amazon blocks “adding us as a user” (Authorized Partners / Service Provider flow)

    Amazon has been moving third-party access toward Authorized Partners / Solution Provider pathways. If the User Permissions screen prompts you to add external providers as partners, do this instead: (Amazon Seller Central)

    1. Seller Central → Settings (gear) → User Permissions. (Amazon Seller Central)

    2. Find Global User Permissions and switch to the Authorized Partners tab (wording may vary). (docs.advertisingbeast.com)

    3. Click Add Authorized Partner to generate a unique link.

    4. Send that link to [eCom Karma Email Provided] (we open it to request access).

    5. Approve the resulting invitation and grant the needed rights.

    (Interfaces vary by account and Amazon updates, so the labels can differ slightly, but the “Authorized Partners” path is the correct fallback when standard user invites are restricted.) (Amazon Seller Central)

    B) Amazon Ads access (paid ads permissions)

    This is separate from Seller Central permissions.

    Step 1 — Invite us to Amazon Ads

    1. Log in to Amazon Ads Console: https://advertising.amazon.com/ (Amazon Ads)

    2. Go to User management / Manage users. (Amazon Ads)

    3. Click Invite users, enter [eCom Karma Email Provided], and choose a role:

      • Editor (recommended for an ads operator)

      • Admin (only if you want us to manage users/billing settings too)

      • Viewer (reporting only) (Amazon Ads)

    Recommended ads access level for your stated needs

    • Editor is usually the clean fit: build campaigns, manage keywords/targets, adjust budgets, and pull performance reporting. (Amazon Ads)

    Meta (Facebook + Instagram + paid ads)

    A) Give access to the Facebook Page (social publishing, messages, page settings)

    Use this when you want to grant Page permissions directly through Meta Business Suite / Page access. (Facebook)

    1. Open Meta Business Suite. (Facebook Business)

    2. Go to Settings.

    3. Under Accounts → Pages, select the correct Facebook Page. (Facebook)

    4. Click Assign people (or equivalent), add [eCom Karma Email Provided], and select the appropriate access level (typically “full control” for an agency/implementation partner, otherwise partial). (Facebook)

    B) Give access to the ad account (paid ads permissions)

    This is separate from Page access. (Facebook)

    1. Open Meta Ads Manager (link above).

    2. Go to Ad account settings.

    3. In Ad account roles, click Add people. You may be prompted to re-enter your password. (Facebook)

    4. Add [eCom Karma Email Provided] and choose the correct role (Admin/Advertiser/Analyst). (Facebook)

    C) Best-practice method: add you to the Business Portfolio, then assign assets

    This is the cleanest setup when they have (or should have) a Business Portfolio. (Facebook)

    1. In Meta Business Suite, go to Settings → People. (Facebook)

    2. Click Invite people and enter [eCom Karma Email Provided]. (Facebook)

    3. Choose partial vs full control, then assign the required assets (Page, ad account, Instagram account) and permissions. (Facebook)

    D) Instagram access (so you can post/boost/manage from Business Suite)

    Instagram is typically managed as an asset inside the portfolio. (Facebook)

    1. In Meta Business Suite → Settings.

    2. Under Accounts, open Instagram accounts. (Facebook)

    3. If the IG account is not connected: click + Add and follow prompts. (Facebook)

    4. Ensure [eCom Karma Email Provided] has the needed permissions to that IG asset (via People/Assets assignment). (Facebook)

    Tripadvisor (business listing access)

    Tripadvisor user access is handled in the Management Center via User Permissions / managing who has access. (Tripadvisor)

    1. Open Tripadvisor Owners / Management Center  (Tripadvisor)

    2. Log in and open the correct business listing in the Management Center. (Tripadvisor)

    3. Go to User Permissions (or the user access area). (Tripadvisor Support)

    4. Click the plus (+) / Invite user, enter [eCom Karma Email Provided], and Send Invite. (Tripadvisor)

    5. The invited user accepts via email to gain access. (Tripadvisor)

    Yelp (business profile access)

    Yelp access is granted from Yelp for Business under Account Settings → User Management. (Yelp for Business)

    1. Open Yelp for Business Login. (Yelp for Business)

    2. Go to Account Settings. (Yelp for Business)

    3. Click User Management (left nav). (Yelp for Business)

    4. Click Invite a User. (Yelp for Business)

    5. Choose a Job Title, enter [eCom Karma Email Provided], select location(s), and Send Invite. (Yelp for Business)

    6. If they don’t see “User Management,” Yelp may require submitting a request form instead (Yelp notes this for some account types). (Yelp for Business)

     

     


    FareHarbor access

    FareHarbor Dashboard (booking platform)

    Open: FareHarbor Dashboard (FareHarbor)

    If you don’t know your login page / “shortname”

    • Follow FareHarbor’s guidance to find your company login page by using the main login and entering your company “shortname.” (help.fareharbor.com)

    Add us as a user (Dashboard)

    FareHarbor’s UI varies by permission level, but the standard pathway is:

    1. In the Dashboard, go to Settings → Users & Permissions. (This navigation is referenced in FareHarbor’s own security documentation.) (help.fareharbor.com)

    2. Add a new user for [eCom Karma Email Provided] and assign an appropriate permission group/role (e.g., access to products/items, integrations/booking tools, and reporting as needed).

    3. We recommend enabling 2-step verification for all users.

    Enable 2-step verification (recommended)

    1. Go to Settings → Users & Permissions → Users and select the user. (help.fareharbor.com)

    2. Go to Account → 2-Step Verification and enable it. (help.fareharbor.com)

     

     

    Completion checklist (what we’ll confirm)

    After invites are sent, please reply with:

    • “Invites sent” + the email address used

    • Confirmation that you see the invite as Pending (where applicable)

    • Any platform you couldn’t find (we’ll give you the exact workaround)