Karma X3
- Regular price
- $5,000.00
- Sale price
- $5,000.00
- Regular price
-
Karma X3 included everything in our Karma Journey service package + 3 priority fixes chosen by you and done for you.
You get an actionable customer journey roadmap, 3 high-impact improvements implemented, coaching, and thoughtful follow-up 90 days after to discuss the results.
Note: This package is an option after we've reviewed your business, goals, and the customer journey priorities during your initial Karma Call. Scroll to see Total Investment details, Deliverables, and use code KJ to make your advance 50% payment to start services during checkout.
Total Investment: $5,000
Advance Payment To Start Project: $2,500 (50% checkout code: KJ)
Invoiced via Shopify Upon 3 Project Completion: $2000
Invoiced via Shopify at 90-Day Followup: $500
Note: Website and other touchpoint permissions will be needed to complete this analysis. A checklist is provided for access needed and an NDA to ensure privacy.
30 days is the average length of project time to receive the actionable roadmap and priority fixes. An additional 30 days is the average length for 3 fixes. A 90 Day followup call is scheduled to see progress from your team's implemented changes.
Scroll for service details.
Ideal for eCommerce brands that want both a roadmap and hands-on implementation and no monthly retainers.
Karma X3 includes EVERYTHING in our Karma Journey plus 3 priority fixes chosen by you and done for you. You get 3 meaningful changes in place, coaching, and thoughtful follow-up 90 days after to discuss the impact of the improvements.
Exanples of fixes we can implement include, but are not limited to:
- pre-purchase email/SMS flows
- post-purchase email/SMS flows
- ad management campaign rebuild
- product detail page rebuild
- homepage or landing page rebuild
- live chat addition or rebuild
- checkout flow upgrade
The Karma X3 includes our Karma Journey - the foundation for profitable growth - and 3 priority fixes chosen by you and implemented by us.
It includes a cross-platform analysis of your customer journey—from Discovery → Brand Research → Onsite UX → Conversion Flow → Follow-Up—built on your actual performance data, real customer behavior, and real buying friction.
You get an actionable roadmap customized to your business: what to keep, what to change, what to test, what to fix first, and what will most directly impact revenue, conversion, and retention.
Important note on access:
To do this right, we need access to the platforms that power your journey submitted through our onboarding page. That includes the systems that drive traffic, behavior, conversion, and retention.
The Karma X3 is NOT an "audit" with 3 fixes.
We find the word "audit" to be a dirty word as most in marketing are shallow, templated, and designed to sell you more services instead of giving you a plan with coaching and guidance you can actually implement.
The Karma X3 is not:
- A generic checklist with obvious best practices you already know
- A channel-only report (e.g., “Meta looks good / Google looks bad”) without tying it to onsite + checkout + retention
- A tool screenshot dump with no prioritization, no sequencing, and no owner-ready next steps
- A disguised sales pitch that ends with “we found problems… hire us to fix them, we are keeping the way how to fix them secret."
What you’ll get instead is a clear, prioritized roadmap based on our platfrom access built to drive measurable improvement and to be executed by your team with confidence. And 3 priority fixes choses by you and implemented by us.
- Includes EVERYTHING in Karma Journey
- You select 3 fixes chosen by you and done for you. This is based on in-depth analytics of YOUR customer journey: Discovery → Brand Research → Onsite UX → Conversion Flow → Follow-Up
- Examples of fixes include, but are not limited to:
- pre-purchase email/SMS flows
- post-purchase email/SMS flows
- ad spend to result analysis
- product detail page rebuild
- homepage/landing page rebuild
- chat/contact functionality
- checkout flow/CRO analysis
- 120 minute Zoom walkthrough of roadmaps with owner/marketing lead and any refinements.
- Based on findings, You choose 3 high-impact fixes.
- Clear measurement plan for the weeks after changes go live
- Loom walkthroughs of each fix so your team can repeat what works
- 60 minute follow-up coaching call 2-3 months out to see results on the 3 fixes we did and coaching to continue the work
Features + Deliverables
Discover Opportunities
Discovery
While "Discovery" is the essential first step to getting on a customer's radar, many brands fall into the trap of thinking that simply spending more on ads is the ultimate solution for growth.
1 Step = Leaky Bucket
Pumping money into discovery without optimizing the subsequent steps—Brand Research, Onsite UX, Checkout, and Post-Purchase—is essentially pouring water into a leaky bucket.
Brand Research
Once a prospect discovers your brand, they rarely convert immediately. In fact, they often don't click your ad but head straight to Amazon, ChatGPT, or Reddit to search your brand and compare options.
The Hard Truth
Online Reputation
If a competitor has "put in the work" to build a stronger online reputation and social proof, you risk losing them to a competitor before they even visit your store.
Onsite UX
Your customer has arrived! Now, think of your website as a physical store. Just as a shop relies on clear aisles and helpful associates, your site requires guidance in the form of chat, contact forms, and FAQs.
Product Detail Pages
This needs to be combined with product detail pages that convert, the right pricing strategy, smart product bundles, and timely sales suggestions.
Path to Checkout
When these elements work together—guiding the shopper just like a great sales associate would—you remove the friction and confidently usher them to the finish line: Checkout.
Conversion Flow
Your checkout, appointment booking flow, or contact form should reinforce customer confidence, maximize value, and eliminate friction.
Smart Cart Upsells
A "Smart Cart" is essential and acts like a skilled cashier by intelligently offering relevant In-Cart Upsells and Bundles, while "Spend X, Save Y" progress bars gamify the experience to boost average order value.
Buyer Confidence
Remind the buyer that they are making the right choice by displaying review snippets, guarantees, and "no-hassle" return directly in the cart.
Click to Pay
Finally, the key to closing the sale is speed; accepting 1 -Click Pay options (like Shop Pay, Amazon Pay) and Pay Over Time solutions allows customers to bypass tedious forms and an instant transaction.
Follow-Up
The customer journey doesn't end at checkout; in fact, the real relationship begins the moment they click Buy / Book / Contact. The goal is to turn a single transaction into lifelong happy customer through well-timed, automated emails and SMS.
Be Personal
Reduce Returns
By sending Order Progress and Fun Tracking Updates to build anticipation, followed by Product Education Guides to ensure they know how to use their new item, you drastically reduce returns.
Review Requests
Finally, perfectly timed requests for Reviews and UGC (User Generated Content), alongside exclusive Loyalty perks, delight the customer and increase long-term value (LTV).