Skip to content
Energize Your eCommerce. Book a Karma Call.
eCom Karma Logo eCom Karma
  • Your Customer Journey
    What's A Customer Journey?
    • Start Here (Overview)
    • Step 1: Discovery
    • Step 2: Brand Research
    • Step 3: Onsite UX
    • Step 4: Conversion Flow
    • Step 5: Follow-Up
    • Onboarding Permissions
    Fix + Grow.

    See why the journey comes first so ads scale profitably.

    Read the Overview
  • Services
    eCommerce Services
    • Karma Call
    • Karma Journey
    • Karma X3
    • Karma Creative
    • Compare Services
    Project-Based

    Clear scope. Clear deliverables. No ongoing costs.

    Find My Best Fit
  • DIY Playbooks
    Step 1: Discovery
    • Discovery Overview
    • ChatGPT
    • YouTube
    • Meta (FB, IG)
    • Google Ads
    • High-Ticket
    • SEO - Overview
    • SEO - Destination
    Step 2: Brand Research
    • Brand Research Overview
    • High Ticket Research
    • Google Business Profile
    • ChatGPT Strategy
    Step 3: Onsite UX
    • Onsite UX Overview
    • Chat, Chat, Chat!
    • Conversion Rate (CRO)
    • Product Detail Pages
    • Images + Video
    • Ads Aren't Working
    Step 4: Conversion Flow
    • Conversion Overview
    • Booking Form Flow
    • Smart Cart Upsells
    • Add To Cart Issues
    Step 5: Follow-Up
    • Follow-Up Overview
    • Abandoned Carts
    • Attribution: Best Practices
    • Attribution: Compare
    • Attribution: Ease of Setup
    What's A Customer Journey?

    Learn how to improve the path people take from first hearing about your brand to buying.

    Learn More
  • Podcast
  • Team
  • Facebook
  • Linkedin
Log in
No account yet? Create Account
eCom Karma Logo eCom Karma
  • Your Customer Journey
    What's A Customer Journey?
    • Start Here (Overview)
    • Step 1: Discovery
    • Step 2: Brand Research
    • Step 3: Onsite UX
    • Step 4: Conversion Flow
    • Step 5: Follow-Up
    • Onboarding Permissions
    Fix + Grow.

    See why the journey comes first so ads scale profitably.

    Read the Overview
  • Services
    eCommerce Services
    • Karma Call
    • Karma Journey
    • Karma X3
    • Karma Creative
    • Compare Services
    Project-Based

    Clear scope. Clear deliverables. No ongoing costs.

    Find My Best Fit
  • DIY Playbooks
    Step 1: Discovery
    • Discovery Overview
    • ChatGPT
    • YouTube
    • Meta (FB, IG)
    • Google Ads
    • High-Ticket
    • SEO - Overview
    • SEO - Destination
    Step 2: Brand Research
    • Brand Research Overview
    • High Ticket Research
    • Google Business Profile
    • ChatGPT Strategy
    Step 3: Onsite UX
    • Onsite UX Overview
    • Chat, Chat, Chat!
    • Conversion Rate (CRO)
    • Product Detail Pages
    • Images + Video
    • Ads Aren't Working
    Step 4: Conversion Flow
    • Conversion Overview
    • Booking Form Flow
    • Smart Cart Upsells
    • Add To Cart Issues
    Step 5: Follow-Up
    • Follow-Up Overview
    • Abandoned Carts
    • Attribution: Best Practices
    • Attribution: Compare
    • Attribution: Ease of Setup
    What's A Customer Journey?

    Learn how to improve the path people take from first hearing about your brand to buying.

    Learn More
  • Podcast
  • Team
Search
  • Service Packages
Most popular products
  • Karma Call
    Karma Call Karma Call

    Karma Call

    Regular price
    $0.00
    Sale price
    $0.00
    Regular price
    Unit price
    /  per 
  • Karma Journey
    Karma Journey Diagram of brand discovery steps with various platforms and messaging guidelines on a green background.

    Karma Journey

    Regular price
    $2,500.00
    Sale price
    $2,500.00
    Regular price
    Unit price
    /  per 
Log in Create Account
Cart
0 0 items
Home
Universal eCom Playbooks
Conversion Flow

Universal eCom Playbooks

Smart Cart Upsells: Increase AOV Without Being Annoying
  • Conversion Flow

Smart Cart Upsells: Increase AOV Without Being Annoying

Smart cart upsells should feel like a helpful associate, not an obstacle. Use bundles and truly relevant add-ons to r...

Abandoned Cart Notifications (Universal Best Practice)
  • Conversion Flow
  • Follow-Up

Abandoned Cart Notifications (Universal Best Practice)

Here is our universal 4-email abandoned cart flow that works for any product or service without eroding margi...

Added to Cart but Not Buying? Why Shoppers Drop Off
  • Conversion Flow

Added to Cart but Not Buying? Why Shoppers Drop Off

When someone adds to cart but doesn’t buy a high-ticket item, they’re usually not “ghosting.” They’re pausing because...

  • Conversion Flow: Overview Guide to Getting the “Yes”
    • Conversion Flow

    Conversion Flow: Overview Guide to Getting the “Yes”

    Conversion flow is how you guide customers to pay or confidently share contact info. Best practices for checkout, contact forms, booking, and immed...

  • Book & Show Businesses Don’t Have a Traffic Problem. They Have a Booking Problem.
    • Conversion Flow

    Book & Show Businesses Don’t Have a Traffic Problem. They Have a Booking Problem.

    This guide breaks down best practices for Book & Show websites and the booking flows that capture contact info, reduce no-shows, and convert mo...

Not ready for a Karma Call?

Question? Use the chat icon, email, or call and we’ll reply personally. No bots.

Email Us

720.507.8732
Meet the Team

Not ready for a Karma Call?

Question? Use the chat icon, email, or call and we’ll reply personally. No bots.

Email Us

720.507.8732
Meet the Team

eCom Karma Logo
Colorado Locations

Main MENU

  • Your Customer Journey
  • Services
  • DIY Playbooks
  • Podcast
  • Team

Main MENU

  • Your Customer Journey
  • Services
  • DIY Playbooks
  • Podcast
  • Team

customer journey

  • Start Here (Overview)
  • Step 1: Discovery
  • Step 2: Brand Research
  • Step 3: Onsite UX
  • Step 4: Conversion Flow
  • Step 5: Follow-Up
  • Onboarding Permissions

customer journey

  • Start Here (Overview)
  • Step 1: Discovery
  • Step 2: Brand Research
  • Step 3: Onsite UX
  • Step 4: Conversion Flow
  • Step 5: Follow-Up
  • Onboarding Permissions
  • Amazon
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa
  • Facebook
  • Linkedin
© 2026 eCom Karma. Shopify Plus Specialists
  • Search
  • Privacy policy
  • Refund policy
  • Terms of service
  • Contact information

Cart 0

Your Karma Level is Rising! Let's do this.

There’s nothing in your cart yet

This cart has Zero Karma. Get some!

Start Shopping

Loading...

Total Investment

$0.00 USD

Total investment shown. Enter code KJ for 50% Advance Payment to start project at next step.
View Cart
  • Choosing a selection results in a full page refresh.